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The Power of Self-Advocacy for Deaf People: Breaking Down Barriers

Advocating for yourself means asserting your rights, educating others, promoting inclusion, and ensuring your voice is heard! Read more!

Author:
Juana Poareo
The Power of Self-Advocacy for Deaf People: Breaking Down Barriers

Learn how to advocate for yourself, communicate with confidence, and use tools like Nagish to ensure your voice is heard.

For people who are deaf or hard of hearing, everyday life can come with significant challenges—barriers to communication, inaccessible environments, and persistent discrimination. But there’s one thing that can help turn obstacles into opportunities: self-advocacy.

Advocating for yourself isn’t just about asserting your rights—it’s about educating others, promoting inclusion, and making sure your voice is heard, loud and clear.

Today, technology plays a powerful role in leveling the playing field. Nagish, a modern communication app, gives deaf and hard-of-hearing individuals the ability to engage in phone conversations via real-time captions or text-to-speech. With tools like this, you can communicate on your terms—anytime, anywhere.

In this article, we’ll explore how self-advocacy empowers the deaf community and how tools like Nagish can help you navigate daily life with greater independence, confidence, and control.

Understanding the Barriers

Self-advocacy starts with awareness. That’s why it's important to recognize the structural and societal barriers that persist.

Communication Barriers

Many essential conversations in the health care, professional, or educational space still rely heavily on spoken communication, often with no interpreter or captioning.

Nagish bridges this gap by turning phone calls or live conversations into accessible conversations through real-time captioning, live transcribe features, and voice-to-text technology. 

Lack of Accessibility

Many digital and physical spaces are not built with deaf users in mind. Videos often lack captions, apps don't offer transcripts, and public alert systems still rely on sound alone.

While policies are evolving, personal tools like Nagish empower you to move through inaccessible systems independently.

Discrimination and Misunderstanding

Deaf individuals often face discrimination due to widespread misconceptions about their abilities. Self-advocacy, backed by clear communication tools, helps challenge assumptions and educate others.

Effective communication strategies for self-advocacy

There’s no one-size-fits-all solution. What matters most is finding strategies that work for you in different situations. Some helpful communication approaches include:

  • Using Nagish to caption phone calls in real-time or speak through typed messages

  • Requesting sign language interpreters or CART (Communication Access Realtime Translation) services

  • Utilizing hearing aids, cochlear implants, or other assistive technologies

  • Writing down your thoughts via notes or emails when needed

  • Educating others about deaf culture and your communication preferences

  • Ensuring environments are well-lit to allow for facial cues and lip reading

  • Asking healthcare providers to speak clearly, use plain English, and offer printed materials

Creating Accessible Environments

Self-advocacy is also about creating more inclusive spaces for everyone. Here are ways to help drive change:

  • Promote awareness and encourage public adoption of tools like Nagish

  • Ensure buildings have both audible and visual fire alarms

  • Advocate for captions and transcripts in all online videos and multimedia content

  • Ask employers to provide captioning tools, interpreters, and access to email/chat during meetings

  • Push for accessible transit systems with visual announcements and real-time alerts

  • Encourage schools and workplaces to offer deaf awareness training for staff and teachers

  • Request written copies of public information and event materials

When more people recognize and implement inclusive practices, accessibility becomes the norm, not the exception.

Know your rights

Profile of female employee wearing a hearing aid. She is smiling and appears to be gesturing and talking with someone. Photo by YuriArcursPeopleimages.
Profile of female employee wearing a hearing aid. She is smiling and appears to be gesturing and talking with someone.

Understanding your legal rights is a core part of self-advocacy. Here are some key laws that protect access and equality for deaf and hard-of-hearing individuals:

  • The Americans with Disabilities Act (ADA)
  • The Rehabilitation Act of 1973
  • Individuals with Disabilities Education Act (IDEA)

Beyond the law, self-advocacy is also about showing up and asking for what you need. Each time you do, you educate others and lead by example.

Find mentors and role models in the deaf community. Their stories and experiences can provide guidance and encouragement as you build your own advocacy journey.

Building self-empowerment 

True empowerment comes from knowing your needs and expressing them with confidence. Here’s how to strengthen your advocacy skills:

  • Understand your communication style—know what works best for you

  • Use assistive tools like Nagish to make daily conversations more accessible

  • Create a strong support network of friends, family, and professionals

  • Join advocacy and peer groups to connect with others in the community

  • Celebrate your strengths and reflect on opportunities for growth

  • Practice self-care to stay mentally and emotionally resilient

Self-advocacy is a skill—and like any skill, it grows stronger with practice.

Resources and Support

Young female wearing eyeglasses and business attire. She is reading and taking notes. Photo by DragonImages.
Young female wearing eyeglasses and business attire. She is reading and taking notes.

Making sense of systems, networks, and assistive technologies can be challenging, but there are plenty of resources available.  

 Here’s a starter list of resources to guide you:

  • Vocational Rehabilitation Services. VR offers different services, but the main service is helping you get and retain full-time employment.  
  • Disability Rights Organizations. The ADA National Network consists of 10 regional centers throughout the U.S. 
  • Deaf and Hard of Hearing Services Centers. Find your local deaf and hard of hearing services by doing a web search.
  • Assistive Technology Centers. Conduct a search for your local area. All U.S. states provide assistive technology for people with disabilities. 

Conclusion 

Self-advocacy is not just about standing up for yourself, it’s about making the world more inclusive for everyone. And it begins with using every tool at your disposal.

Whether you're 18 or 100, staying connected matters—and Nagish is here to help.
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Juana Poareo

The founder of Being Access-able, an accessibility resource hub for brands and entrepreneurs. She also writes about accessibility and advocacy.

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The Power of Self-Advocacy for Deaf People: Breaking Down Barriers

Key Findings

  • Workplace Impact: 62% of Deaf and 66% of Hard-of-Hearing individuals report that communication barriers hinder career mobility.
  • Healthcare Challenges: 62% of Deaf and 66% of Hard-of-Hearing individuals experience communication barriers in healthcare settings, contributing to delays in treatment.
  • Concerns About Emergency Communications: 20% of Deaf and 24.3% Hard-of-Hearing users also expressed serious concerns that communication barriers would prohibit them from contacting healthcare personnel in an emergency situation.
  • Independence Boost: Assistive technology nearly doubled rates of independence, with 60% of Deaf users and 63% of Hard-of-Hearing users reporting increased autonomy.
  • Emotional Strain: 55% of Deaf users and 83% of Hard-of-Hearing users reported emotional distress due to communication frustrations.
  • Social and Professional Opportunities: 46% of Deaf and 32.9% of Hard-of-Hearing users saw improved social and career prospects thanks to assistive technologies.

Empowering the Deaf and Hard-of-Hearing Through Technology: A New Era of Communication and Independence

At Nagish, we’ve seen firsthand just how much communication shapes daily life for Deaf and Hard-of-Hearing communities. Our recent survey highlights the significant barriers they face in the workplace, healthcare settings, and in their social lives. But it also sheds light on a powerful solution: assistive technology. The results of this survey reinforce our commitment to empowering these communities and remind us why our mission matters: with access to the right tools, independence grows, opportunities expand, and well-being improves.

We collected data through a comprehensive survey involving over 300 individuals who are Deaf or Hard-of-Hearing and currently use hearing assistive technology. The survey included 179 Deaf and 140 Hard-of-Hearing participants, with data collected in an inclusive and accessible manner to ensure that everyone could participate and share their experiences without barriers.Communication Barriers in the Workplace: Limiting Career Mobility

Communication challenges in the workplace remain one of the most significant hurdles for Deaf and Hard-of-Hearing individuals, preventing them from fully realizing their career potential. Assistive technology offers a solution by removing these barriers and expanding access to a broader range of job opportunities and career growth.

A majority of Deaf and Hard-of-Hearing participants reported that communication barriers affected their career decisions, making it harder to pursue job opportunities or advance in their careers.

Deaf Participants

Hard-of-Hearing participants

65% of Deaf users rely on assistance from hearing individuals at least once a week to communicate effectively, which can limit their ability to fully engage in dynamic work environments.

Communication Barriers in Healthcare: A Matter of Public Safety
Communication challenges are not just a workplace issue — they extend into healthcare settings, where they can directly impact individuals’ health outcomes. Accessible communication tools are essential for ensuring that Deaf and Hard-of-Hearing individuals can receive timely and accurate medical care, especially in emergency situations

Many Deaf and Hard-of-Hearing users face communication barriers in healthcare settings, which can lead to missed appointments, misunderstandings about medical treatments, and delayed care.

Deaf users:

62%

Hard of Hearing users:

66%

Some Deaf and Hard-of-Hearing users have concerns about reaching healthcare professionals in emergencies, highlighting serious public safety risks.

Deaf users

Hard-of-Hearing users

Empowering Independence Through Assistive Technology
One of the most encouraging findings from our survey is just how much independence is boosted with assistive technology. This improvement in independence is not just about doing things on their own; it’s about having the confidence and ability to engage fully in both professional and personal settings.

Assistive technology has significantly increased the independence of Deaf and Hard-of-Hearing users in managing daily tasks, showing clear improvements after adoption.

Deaf users

Hard-of-Hearing users

Expanding Social and Professional Opportunities
Beyond independence, assistive technology creates connection.By removing communication barriers that keep people from joining in socially or professionallyassistive technology allows users to engage more deeply in social activities and pursue career opportunities that were previously out of reach.

Assistive technology has helped Deaf and Hard-of-Hearing users expand their social networks and professional opportunities, enabling new connections and career growth.

Emotional and Psychological Impact: The Hidden Toll of Communication Barriers
People often overlook the emotional and psychological toll of communication , but they can have a profound impact on the mental well-being of Deaf and Hard-of-Hearing individuals. Assistive technology can help alleviate this emotional strain, empowering users to communicate more effectively and reducing the anxiety associated with relying on others for basic communication.

A significant number of Deaf and Hard-of-Hearing users experience frustration and anxiety when communicating with family and friends, leading to isolation and stress.

Deaf users

Hard-of-Hearing users

Why This Matters: A Call for Widespread Adoption of Assistive Technologies
The findings from our survey are clear: communication barriers continue to limit the lives of Deaf and Hard-of-Hearing individuals in many areas, from the workplace to healthcare to their social lives. What’s also clear to us is that the question isn’t whether assistive technology helps—it’s how quickly we can make this powerful solution universally available.. By making these tools more accessible, we can open up new opportunities for individuals to thrive in their careers, maintain better health, and lead more independent lives.
At Nagish, we are committed to advocating for the integration of assistive technologies in all aspects of life. Whether it’s in healthcare, the workplace, or social settings, these technologies have the potential to create a more inclusive society where Deaf and Hard-of-Hearing individuals can live fully empowered lives. 
Our hope is that these findings inspire not just awareness, but action. We hope this survey creates awareness and action in promoting accessibility and inclusion for these communities. Together, we can create a world where everyone, regardless of their hearing abilities, has equal access to opportunities and services.