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The Psychological Impact of Hearing Loss and How to Cope

Are you suddenly diagnosed with a form of hearing loss? Read on to learn what to expect and strategies to navigate this new life change!

Author:
Molly Glass
The Psychological Impact of Hearing Loss and How to Cope

You may have recently learned that you’re one of 60 million Americans (The National Council on Aging) with a form of hearing loss. It is a significant life change with many far-reaching impacts. If you struggle to adjust and make sense of your diagnosis, read on for tips. You are not alone!

Types of Hearing Loss

Ranges of Loss

When you have a professional hearing test, you will receive an audiogram that shows the range of decibels you can hear. Hearing levels are normal, mild, moderate, severe, or profound. Those who are medically deaf have little residual hearing that can be aided. People who are hard of hearing have moderate to severe hearing loss. 

Causes of Hearing Loss

Hearing loss is caused by various factors, from genetics, earwax buildup, noise exposure, head injuries, or medication side effects to natural aging causes. There are three general categories of hearing loss: 

  • conductive, 
  • sensorineural, and 
  • mixed. 

Conductive is damage to the outer or middle ear. Sensorineural involves the inner ear workings. Mixed hearing loss can be a combination of the previous two forms. 

The causes and type of hearing loss will determine the kind of and if hearing assistive technology can help you. Your hearing specialist will be able to explain more and provide you with information.

After the Diagnosis

After diagnosis, you may struggle with many different reactions. If your hearing loss is sudden and unexpected, the struggles may be overwhelming. The following may be a few reactions you will experience, and it’s all normal. 

Emotional Reactions

Anger and sadness are common reactions for many. You may also notice increased frustration as you attempt your typical routines but with greater difficulty. Some are surprised to experience five stages of grief – denial, anger, bargaining, depression, and acceptance –  as being deaf or hard of hearing changes everything in your daily life.

Social Impacts

Your family and friends can be a great source of support, or they may add to your frustrations. Relationships will change, and you may notice greater difficulty interacting with people, increasing isolation. Misunderstandings may be a daily occurrence. These changes can impact your mental health and well-being.

Self-Esteem Struggles

Confidence and positive self-esteem often suffer when you have a sudden hearing loss. You may feel increased uncertainty from being unable to keep up with our audio-centric world. Many attempt to mask by people watching and copying social cues and may face embarrassment when hearing loss becomes evident to others around them. 

Increased Anxiety & Depression

The loss of confidence often leads to greater anxiety. You may feel unprepared, dread going to work or attending social events, and have anxious thoughts when faced with social settings. 

Anxiety often goes hand in hand with depression. Long-term struggles with anxiety and depression cause symptoms of tiredness, loss of appetite, low self-worth, and loss of interest in hobbies or things they used to enjoy. According to the National Council on Aging, older adults with hearing loss are 47% more likely to experience depression. 

Listening Fatigue 

When you constantly make an additional effort to hear, it can cause discomfort, pain, tiredness, and fatigue. To help you with your listening fatigue, it's important to de-stress emotionally and physically. Take time off your hearing aids, follow a hobby, take nature walks, and maybe try a head massage. 

Cognitive Decline

Studies have shown that untreated late-onset hearing loss in older adults is correlated with an increased risk of cognitive decline and dementia. A sudden lack of access to language and communication leads to less social interactions and, consequently, less brain stimulation. 

A few of the more notable ones include a study from Johns Hopkins by Dr. Frank Lin that indicated a mild hearing loss in older adults doubles your risk of dementia, a moderate loss triples your risk, and a severe loss increases your risk of dementia by five times - and can worsen if steps are not taken to utilize tools and resources to help restore language access and communication.

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Coping Strategies

There are some strategies to cope with the new emotions and social changes from having hearing loss. A few are explained below: 

Adjusting Expectations

The first advice is to adjust your expectations by accepting and acknowledging your new capabilities. Attempt to let go of your former hearing experiences. Don’t force yourself to function as if nothing happened; it is in your best interest to work around what you can do at this stage. 

Communication Strategies 

Explore different communication strategies that can enable you to work with your hearing loss. You may be open about your diagnosis and advocate for your needs, such as note-taking with other people. Other possibilities may involve using hearing aids, learning sign language, or asking for CART services. 

Support Groups

Whether you prefer in-person or online support groups, they exist to help you connect with others who also have hearing loss. Taking the time to find a group will help you feel less alone and learn methods to try in your daily life. It will also allow you to make friends and improve your mental health. 

Professional Help

If you find your struggles to still be overwhelming after a typical adjustment period, seeking counseling may be beneficial. There are counseling centers that specialize in counseling clients with hearing loss, such as the Deaf Counseling Center. Seeking therapists who offer online counseling may be an option, paired with accessible video conferencing platforms that provide captions or transcriptions. 

Practical Tips

Need more? Here are additional tips you can incorporate to help with hearing loss!

A black man is writing on paper before a seated black woman.
A black man is writing on paper before a seated black woman. 

Assistive Technology

There are many forms of assistive technology or adaptive options available you can use starting today. Hearing aids are one form, but there are many other formats of assistive technology. 

Screenshot of a captioned call with the Nagish app. 
Screenshot of a captioned call with the Nagish app. 

Did you know you can have your phone calls auto-captioned with Nagish? It is fast to set up, private, and free to any deaf or hard of hearing caller. In addition, Nagish offers a free live transcribe button from within the app. It helps transcribe in-person interactions with other people, such as ordering coffee or conversations with friends. 

For video conferencing, there are settings you can enable to provide accommodations you need to stay in the loop. In addition, many use Ava or Otter AI to transcribe their meetings. 

Did you know you can use Alexa as a deaf or hard of hearing homeowner? Nagish has a how-to guide on setting up adaptive features for Alexa. We also have the lowdown on the latest models for accessible doorbells or fire alarms. 

Seek Accommodations

Do you have a baby or young children you struggle to hear at night? Your local vocational rehabilitation center may have free or low-cost equipment to assist you. In addition, your state’s deaf and hard of hearing center may also be a source for obtaining deaf driver cards or identification. Don’t hesitate to seek out resources in your community. 

Also, be willing to ask for accommodations at your school, workplace, and medical appointments. With the passage of the Americans with Disabilities Act (ADA), you can obtain reasonable accommodations such as ASL interpreters, notetakers, CART systems, and any adaptive tools. 

Self-advocacy Skills

It may be easier said than done, but building your ability to self-advocate is a skill that gets easier with time. The more you advocate for yourself, the more confident you will become. Self-advocacy starts with an awareness of what you need, obtaining knowledge of your rights, and believing in your worth of equality. 

If you struggle with self-advocacy, start small. Ask for help with what may seem like a small or trivial task, such as borrowing a pen, and gradually scaffold to bigger or higher stakes situations. One effective method is to pretend someone else has the same issue you do. How would you advocate for that person? Apply that solution to yourself, as you deserve the same access as anyone else. 

Summary

A diagnosis of hearing loss may be an unexpected life change. Still, with knowledge of what to expect, some coping strategies, and support systems, you can make the adjustment easier. Take advantage of technology and resources around you, advocate for yourself, and you’ll be well on your way!

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Molly Glass

Molly, a Deaf mom of two CODAs, lives with her hearing partner of almost 14 years in the scenic Blue Ridge mountains of Virginia. Profoundly Deaf since 18 months old, she enjoys writing about the lived Deaf experiences and advocacy. In her free time she reads, and is very slowly working on authoring her first book.

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The Psychological Impact of Hearing Loss and How to Cope

Key Findings

  • Workplace Impact: 62% of Deaf and 66% of Hard-of-Hearing individuals report that communication barriers hinder career mobility.
  • Healthcare Challenges: 62% of Deaf and 66% of Hard-of-Hearing individuals experience communication barriers in healthcare settings, contributing to delays in treatment.
  • Concerns About Emergency Communications: 20% of Deaf and 24.3% Hard-of-Hearing users also expressed serious concerns that communication barriers would prohibit them from contacting healthcare personnel in an emergency situation.
  • Independence Boost: Assistive technology nearly doubled rates of independence, with 60% of Deaf users and 63% of Hard-of-Hearing users reporting increased autonomy.
  • Emotional Strain: 55% of Deaf users and 83% of Hard-of-Hearing users reported emotional distress due to communication frustrations.
  • Social and Professional Opportunities: 46% of Deaf and 32.9% of Hard-of-Hearing users saw improved social and career prospects thanks to assistive technologies.

Empowering the Deaf and Hard-of-Hearing Through Technology: A New Era of Communication and Independence

At Nagish, we’ve seen firsthand just how much communication shapes daily life for Deaf and Hard-of-Hearing communities. Our recent survey highlights the significant barriers they face in the workplace, healthcare settings, and in their social lives. But it also sheds light on a powerful solution: assistive technology. The results of this survey reinforce our commitment to empowering these communities and remind us why our mission matters: with access to the right tools, independence grows, opportunities expand, and well-being improves.

We collected data through a comprehensive survey involving over 300 individuals who are Deaf or Hard-of-Hearing and currently use hearing assistive technology. The survey included 179 Deaf and 140 Hard-of-Hearing participants, with data collected in an inclusive and accessible manner to ensure that everyone could participate and share their experiences without barriers.Communication Barriers in the Workplace: Limiting Career Mobility

Communication challenges in the workplace remain one of the most significant hurdles for Deaf and Hard-of-Hearing individuals, preventing them from fully realizing their career potential. Assistive technology offers a solution by removing these barriers and expanding access to a broader range of job opportunities and career growth.

A majority of Deaf and Hard-of-Hearing participants reported that communication barriers affected their career decisions, making it harder to pursue job opportunities or advance in their careers.

Deaf Participants

Hard-of-Hearing participants

65% of Deaf users rely on assistance from hearing individuals at least once a week to communicate effectively, which can limit their ability to fully engage in dynamic work environments.

Communication Barriers in Healthcare: A Matter of Public Safety
Communication challenges are not just a workplace issue — they extend into healthcare settings, where they can directly impact individuals’ health outcomes. Accessible communication tools are essential for ensuring that Deaf and Hard-of-Hearing individuals can receive timely and accurate medical care, especially in emergency situations

Many Deaf and Hard-of-Hearing users face communication barriers in healthcare settings, which can lead to missed appointments, misunderstandings about medical treatments, and delayed care.

Deaf users:

62%

Hard of Hearing users:

66%

Some Deaf and Hard-of-Hearing users have concerns about reaching healthcare professionals in emergencies, highlighting serious public safety risks.

Deaf users

Hard-of-Hearing users

Empowering Independence Through Assistive Technology
One of the most encouraging findings from our survey is just how much independence is boosted with assistive technology. This improvement in independence is not just about doing things on their own; it’s about having the confidence and ability to engage fully in both professional and personal settings.

Assistive technology has significantly increased the independence of Deaf and Hard-of-Hearing users in managing daily tasks, showing clear improvements after adoption.

Deaf users

Hard-of-Hearing users

Expanding Social and Professional Opportunities
Beyond independence, assistive technology creates connection.By removing communication barriers that keep people from joining in socially or professionallyassistive technology allows users to engage more deeply in social activities and pursue career opportunities that were previously out of reach.

Assistive technology has helped Deaf and Hard-of-Hearing users expand their social networks and professional opportunities, enabling new connections and career growth.

Emotional and Psychological Impact: The Hidden Toll of Communication Barriers
People often overlook the emotional and psychological toll of communication , but they can have a profound impact on the mental well-being of Deaf and Hard-of-Hearing individuals. Assistive technology can help alleviate this emotional strain, empowering users to communicate more effectively and reducing the anxiety associated with relying on others for basic communication.

A significant number of Deaf and Hard-of-Hearing users experience frustration and anxiety when communicating with family and friends, leading to isolation and stress.

Deaf users

Hard-of-Hearing users

Why This Matters: A Call for Widespread Adoption of Assistive Technologies
The findings from our survey are clear: communication barriers continue to limit the lives of Deaf and Hard-of-Hearing individuals in many areas, from the workplace to healthcare to their social lives. What’s also clear to us is that the question isn’t whether assistive technology helps—it’s how quickly we can make this powerful solution universally available.. By making these tools more accessible, we can open up new opportunities for individuals to thrive in their careers, maintain better health, and lead more independent lives.
At Nagish, we are committed to advocating for the integration of assistive technologies in all aspects of life. Whether it’s in healthcare, the workplace, or social settings, these technologies have the potential to create a more inclusive society where Deaf and Hard-of-Hearing individuals can live fully empowered lives. 
Our hope is that these findings inspire not just awareness, but action. We hope this survey creates awareness and action in promoting accessibility and inclusion for these communities. Together, we can create a world where everyone, regardless of their hearing abilities, has equal access to opportunities and services.