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Interacting with Law Enforcement: Tips for the Deaf & Hard of Hearing

Encounters with the police can bring potential anxiety over communication. Read this article to learn some practical tips!

Author:
Molly Glass
Interacting with Law Enforcement: Tips for the Deaf & Hard of Hearing

Imagine you are on your way to a family reunion and excited to see your cousins, aunts, and uncles. It’s a good day until you glance at the rearview mirror and see red and blue lights behind you. This experience is one that many deaf and hard of hearing people will encounter at least once in their lives. Read on to learn more about safe practices and effective communication strategies. 

Pullover Safely

When a police car behind you signals its lights, pull over at the first safe opportunity. If you are on a busy highway, exit or find an emergency lane only when it’s safe. Pull into the first parking lot available if you're in an industrial area with shops and businesses. Pulling over on a busy road poses risks to the safety of both parties. 

Have documents ready

Once parked, the officer will likely run your plates. While waiting for the officer to approach your window, retrieve your registration and driver's license. Place them on the dashboard and only give them to the officer once requested. 

Prioritize Safety 

Once you have your documents ready, you could place both hands on the steering wheel to minimize any appearance of threat. Once the officer approaches and begins talking at your window, you can make the universal “can’t hear” gesture or sign. Signing before informing the officer of your deafness can be misinterpreted as sudden or threatening in some unfortunate cases. 

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Use Communication Tools

While you can ask the officer to write notes back and forth, there are other useful methods to communicate effectively to help add clarity. 

Deaf Visor Cards

The image shows both sides of a Deaf/HOH visor card. Image credit: Michigan DODDBHH
The image shows both sides of a Deaf/HOH visor card. Image credit: Michigan DODDBHH

Many states offer free visor cards for deaf and hard of hearing drivers through local departments. In Michigan, for example, you can download a printable version of the card; others will mail them to you. Your local vocational rehabilitation center may also have these available. These cards clip onto your window visor and inform officers of your hearing status. They also include symbols for common messages like speeding or needing assistance, as well as options for your preferred communication method: texting, writing, ASL, or assistive devices. 

Nagish Live Transcribe

The image is a screenshot of the Nagish Live Transcribe. The text says, “I need your license and registration, please.”
The image is a screenshot of the Nagish Live Transcribe. The text says, “I need your license and registration, please.”

The Nagish app provides a free live transcribe feature with unlimited minutes. It also allows for easy offline transcription with customizable settings such as light or dark mode and font size. All transcriptions are saved for later review. 

Pullover Pal Organizer

The image is a Pullover Pal organizer hung from the driver’s side window.  Image credit: Pullover Pal
The image is a Pullover Pal organizer hung from the driver’s side window. Image credit: Pullover Pal

Another useful tool available for the deaf and hard of hearing is the Pullover Pal organizer. It’s a cloth bag that holds your registration and driver’s license, with an embedded visor card that hangs from your window to notify officers of your hearing status. 

The organizer can be purchased from the Pullover Pal website or on Amazon.com. 

Your Legal Rights

According to the National Association of the Deaf, law enforcement officials must ensure effective and clear communication with deaf and hard of hearing citizens. This can mean writing notes, using voice-to-text apps like Nagish’s Live Transcribe, or, in complex scenarios like interviews, using CART services or ASL interpreters. 

If you are arrested or interrogated, you have the right to request an ASL interpreter or CART service. You can also request to be handcuffed in front of your body instead of behind your back to facilitate communication that you are comfortable with, such as writing notes or using sign language. 

Conclusion

Interactions with law enforcement can cause anxiety for many deaf and hard of hearing individuals. With preparation and the right tools that you’re comfortable using, you can approach these encounters with confidence. 

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Molly Glass

Molly, a Deaf mom of two CODAs, lives with her hearing partner of almost 14 years in the scenic Blue Ridge mountains of Virginia. Profoundly Deaf since 18 months old, she enjoys writing about the lived Deaf experiences and advocacy. In her free time she reads, and is very slowly working on authoring her first book.

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Interacting with Law Enforcement: Tips for the Deaf & Hard of Hearing

Key Findings

  • Workplace Impact: 62% of Deaf and 66% of Hard-of-Hearing individuals report that communication barriers hinder career mobility.
  • Healthcare Challenges: 62% of Deaf and 66% of Hard-of-Hearing individuals experience communication barriers in healthcare settings, contributing to delays in treatment.
  • Concerns About Emergency Communications: 20% of Deaf and 24.3% Hard-of-Hearing users also expressed serious concerns that communication barriers would prohibit them from contacting healthcare personnel in an emergency situation.
  • Independence Boost: Assistive technology nearly doubled rates of independence, with 60% of Deaf users and 63% of Hard-of-Hearing users reporting increased autonomy.
  • Emotional Strain: 55% of Deaf users and 83% of Hard-of-Hearing users reported emotional distress due to communication frustrations.
  • Social and Professional Opportunities: 46% of Deaf and 32.9% of Hard-of-Hearing users saw improved social and career prospects thanks to assistive technologies.

Empowering the Deaf and Hard-of-Hearing Through Technology: A New Era of Communication and Independence

At Nagish, we’ve seen firsthand just how much communication shapes daily life for Deaf and Hard-of-Hearing communities. Our recent survey highlights the significant barriers they face in the workplace, healthcare settings, and in their social lives. But it also sheds light on a powerful solution: assistive technology. The results of this survey reinforce our commitment to empowering these communities and remind us why our mission matters: with access to the right tools, independence grows, opportunities expand, and well-being improves.

We collected data through a comprehensive survey involving over 300 individuals who are Deaf or Hard-of-Hearing and currently use hearing assistive technology. The survey included 179 Deaf and 140 Hard-of-Hearing participants, with data collected in an inclusive and accessible manner to ensure that everyone could participate and share their experiences without barriers.Communication Barriers in the Workplace: Limiting Career Mobility

Communication challenges in the workplace remain one of the most significant hurdles for Deaf and Hard-of-Hearing individuals, preventing them from fully realizing their career potential. Assistive technology offers a solution by removing these barriers and expanding access to a broader range of job opportunities and career growth.

A majority of Deaf and Hard-of-Hearing participants reported that communication barriers affected their career decisions, making it harder to pursue job opportunities or advance in their careers.

Deaf Participants

Hard-of-Hearing participants

65% of Deaf users rely on assistance from hearing individuals at least once a week to communicate effectively, which can limit their ability to fully engage in dynamic work environments.

Communication Barriers in Healthcare: A Matter of Public Safety
Communication challenges are not just a workplace issue — they extend into healthcare settings, where they can directly impact individuals’ health outcomes. Accessible communication tools are essential for ensuring that Deaf and Hard-of-Hearing individuals can receive timely and accurate medical care, especially in emergency situations

Many Deaf and Hard-of-Hearing users face communication barriers in healthcare settings, which can lead to missed appointments, misunderstandings about medical treatments, and delayed care.

Deaf users:

62%

Hard of Hearing users:

66%

Some Deaf and Hard-of-Hearing users have concerns about reaching healthcare professionals in emergencies, highlighting serious public safety risks.

Deaf users

Hard-of-Hearing users

Empowering Independence Through Assistive Technology
One of the most encouraging findings from our survey is just how much independence is boosted with assistive technology. This improvement in independence is not just about doing things on their own; it’s about having the confidence and ability to engage fully in both professional and personal settings.

Assistive technology has significantly increased the independence of Deaf and Hard-of-Hearing users in managing daily tasks, showing clear improvements after adoption.

Deaf users

Hard-of-Hearing users

Expanding Social and Professional Opportunities
Beyond independence, assistive technology creates connection.By removing communication barriers that keep people from joining in socially or professionallyassistive technology allows users to engage more deeply in social activities and pursue career opportunities that were previously out of reach.

Assistive technology has helped Deaf and Hard-of-Hearing users expand their social networks and professional opportunities, enabling new connections and career growth.

Emotional and Psychological Impact: The Hidden Toll of Communication Barriers
People often overlook the emotional and psychological toll of communication , but they can have a profound impact on the mental well-being of Deaf and Hard-of-Hearing individuals. Assistive technology can help alleviate this emotional strain, empowering users to communicate more effectively and reducing the anxiety associated with relying on others for basic communication.

A significant number of Deaf and Hard-of-Hearing users experience frustration and anxiety when communicating with family and friends, leading to isolation and stress.

Deaf users

Hard-of-Hearing users

Why This Matters: A Call for Widespread Adoption of Assistive Technologies
The findings from our survey are clear: communication barriers continue to limit the lives of Deaf and Hard-of-Hearing individuals in many areas, from the workplace to healthcare to their social lives. What’s also clear to us is that the question isn’t whether assistive technology helps—it’s how quickly we can make this powerful solution universally available.. By making these tools more accessible, we can open up new opportunities for individuals to thrive in their careers, maintain better health, and lead more independent lives.
At Nagish, we are committed to advocating for the integration of assistive technologies in all aspects of life. Whether it’s in healthcare, the workplace, or social settings, these technologies have the potential to create a more inclusive society where Deaf and Hard-of-Hearing individuals can live fully empowered lives. 
Our hope is that these findings inspire not just awareness, but action. We hope this survey creates awareness and action in promoting accessibility and inclusion for these communities. Together, we can create a world where everyone, regardless of their hearing abilities, has equal access to opportunities and services.